Return Request Form

IMPORTANT MESSAGE

Anyone who has already been issued with return paperwork; can now post the item back. If you are waiting for RMA paperwork to be issued; we have been sending batch emails in relation to this. If you have not yet received a reply your RMA, you will receive a reply within the coming days.

FOR NEW RETURN REQUESTS

* Full Name

* E-Mail Address

* Reason for RMA Request Product No Longer RequiredReceived Incorrect ProductProduct Faulty (Explain Nature of Fault Below)

* Order Number (Starts with IN)

* Date of Order

* Upload an image of faulty/Incorrect Product

Upload an image of your old product

* Other Information (Including Fault Details)

* Warranty Option (if accepted)  Express Replacement  Standard Warranty

*

Please add the two numbers

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If you believe you have received an incorrect charger please upload a picture of the product you received like the sample below

ONCE YOU HAVE BEEN ISSUED RETURN PAPERWORK AND HAVE RETURNED THE ITEM- PLEASE FILL OUT THE FORM BELOW

* Invoice Number

* RMA Number

* Reason for return

* Proof of Postage

* Date Posted

* Name

* Email Address

* Mobile Phone Number

*

Please add the two numbers

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